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Rental Policies




CHECK – IN: Check in is at 4:00PM, this allows the cleaning crew ample time to clean thoroughly. Upon checking in, please ensure that the property is cleaned and in good condition. Immediately notify Rental Manager of any damage to ensure you are not charged upon departure.  An early arrival may be arranged, pending other reservations and the housekeeping schedule. Please contact us prior to your arrival to make these arrangements. Unless you have specifically arranged for an early arrival time, please do not arrive at the property before your schedule check in time.

In the event of a problem getting in the vacation rental or if there are problems with condition or functionality of the vacation rental, please immediately contact the Signature Vacation Properties office at 239.315.6323. If it is after office hours we will make every effort to return your call as soon as possible.

CHECK – OUT: Check out is at 10:00AM. Your prompt departure is appreciated so we can prepare the vacation rental for any incoming guests. A late departure may be arranged, pending other reservations and the housekeeping schedule. If you have not arranged for a late check out, you may be charged a fee for each hour beyond your late check out time if you are still on property.  If the property has not been vacated by 10:00AM, a fee equal to the rental rate of one day may be assessed.

Check out procedure:
– Leave all dirty linens on the laundry room floor
– Place all dirty dishes in the dishwasher and start the cycle
– Lock all sliding glass doors, windows and standard doors
– Turn off all lights
– Garbage must be bagged and taken to the cans. Please recycle as much as possible: cardboard, glass, plastic & aluminum all go in the blue container
– Return all furniture to original locations
– Lock all doors and windows and return keys to specified key drop location

Occupancy Limit: All guests over the age of 4 are counted towards the maximum. Any party falsely representing the number of people in the property, or exceeding the maximum may be subject to immediate termination of this rental agreement without refund. Due to these limitations NO special events of any kind are allowed. This includes but is not limited to weddings, receptions, vow renewals, birthday or anniversary parties.

Inventory: The property is inventoried upon each guest’s departure. Any missing and/or damaged items (replacement cost) will be deducted from your checking account on file.

Access & Keys: When all funds have been collected and rental agreement including damage waiver has been received, access instructions will be provided via email or phone.

TURTLE SEASON from May 1 – October 31- All Gulf front properties must abide by the TURTLE TIME rules posted in the property. Violations and associated fines are the responsibility of the guest.

Cancelations: (a) If the Property becomes unavailable to the Guest prior to occupancy, Rental Manager agrees to refund the full amount paid to the date of cancelation, and Guest agrees to release any claims against Rental Manager or Owner. (b) If, for any reason, the Guest cancels this Agreement more than sixty (60) days from the Arrival Date, Guest will receive a refund of amounts paid, less a cancelation fee of 10% of the base rent amount or $250, whichever is less. For Guest cancelations made 59 days or less, all monies are forfeited unless Rental Manager is able to re-rent the Property under the same (or better) terms and conditions of this Agreement, for the full Term reserved. If the Property is re-rented under the same (or better) terms and conditions than this Agreement, Rental Manager will refund amounts paid, less a Cancelation Fee of 20% of the base rent amount or $500, whichever is less. (c) There are no cancelations permitted within 30 days of Guest Arrival Date. All amounts paid (Reservation Deposit and Final Payment) will be forfeited. Failure to pay the Final Payment in a timely manner will be considered a cancelation under this sub paragraph and will result in forfeiture of the Reservation deposit.

Damage Repair: Any intentional damage, theft, unauthorized pets, extensive cleaning required at check-out, smoking, exceeding occupancy or parking limits, and any other charges/policies in Rental Policies and Rental Agreement including any fines imposed on Rental Manager by the City, County, State or Home Owner Association as the result of violation of any law, ordinance, rule or regulation or any fines or cost levied against Guest or visitors of Guest, to the Rental Property and its contents. Guest will be notified of any Excess Damage Costs in writing.

Missing Items: Neither Rental Manager or owner are responsible for any lost or stolen items, theft, vandalism, mysterious disappearance or any other claim on Guest’s personal property. Guest agrees to defend, indemnify and hold Rental Manager and owner harmless from any and all liability, claims, loss or expenses related to Guests personal property.

Indemnification and Insurance: Guest agrees to indemnify and hold harmless Rental Manager and the owner of the Property against all loss, damage, expense, and penalty arising from any action of the Guest or visitors of the Guest which causes injury or death to any person or damage to any property. Guest is strongly encouraged to secure the appropriate travelers or vacation insurance and/or renter’s insurance.

Liability and Damage: Guest agrees to defend, indemnify and hold Rental Manager and owner harmless from any and all liability, claims, loss, property damage or expenses, arising by reason of any injury, death or damage sustained by any person, or to the property of any person, in or on the Property during the Term of this Agreement, including Guest, additional invitees or visitors of Guest, where such injury, death or damage is caused by a negligent or intentional act of Guest, additional guest or any of Guest’s visitors or invitees.

Casualty or Destruction: (a) Should the Property be destroyed or rendered uninhabitable by an Act of God (including, but not limited to, hurricanes, storms, floods or fires), or by environmental disaster, loss of utilities or otherwise prior to occupancy by Guest, this Agreement shall become null and void, and all payments made hereunder shall be refunded to Guest. (b) Should the Property be destroyed or rendered uninhabitable as above during occupancy, reimbursement on a pro-rated basis will be negotiated between Guest and Rental Manager based on the following: No refund is due (or will be made) for bad weather. It is recommended that Travel or Vacation Insurance be obtained by Guest. Guest and parties listed above must comply with any mandatory evacuation order.

Cleaning: The property will be inspected and cleaned before your arrival and after your departure. Guest is required to leave the property in the same general condition that it was received in.

Repairs and Maintenance: Upon check-in, please report any repair and maintenance issues to the Rental Manager to avoid being charged upon check out. Guest is liable for any and all repair and maintenance expenses directly related to the negligent act of Guest or any of Guest’s invitees.

Pets: ALL pets must be pre-approved by Rental Manager and Home Owner prior to receipt of final payment.

Loss / Replacement of Key(s): All keys must be returned upon checkout. There will be a charge of $25 for lost or unreturned keys.

Smoking: Smoking is strictly forbidden inside the Property and a $250 fee plus the cost of remediation will be charged to your account if evidence of smoking is found inside the Property.

Cause for Eviction: The Guest and all parties with the Guest will be subject to immediate eviction from the Property if the Guest or parties of the Guest violate any terms of this Agreement, including but not limited to, violation of the occupancy limits, pet provision, smoking, or parking. In the event of eviction from the Property, the Guest shall forfeit all amounts paid and there will be no refund of money.

Attorney’s Fees and Costs: If Rental Manager employs the services of an attorney to enforce any conditions of this Agreement, to collect any amounts due, the eviction of the Guest, or because Guest takes any action to recover deposits not due, Guest shall be liable to Rental Manager for reasonable attorney’s fees and costs incurred by Rental Manager, if Rental Manager prevails in such action.

Short-Term Rental: It is expressly understood and agreed that this is a short-term vacation rental, and is not a lease or other long-term residential tenancy agreement. This Agreement is only for the licensed use of the Property for the stated Term. It creates no property rights to Guest and no rights to renewal or for recurring usage.

Falsified Reservations: Any reservation obtained under false pretense will be subject to forfeiture of Reservation Deposit and Final Balance, if paid, and such party will NOT be permitted to check in and/or will be subject to immediate eviction with the forfeiture of all amounts paid.

Assignment: This Agreement or any rights hereunder, may NOT be assigned (in whole or in part) by Guest.

Radon Gas: Radon is a naturally occurring radioactive gas that, when it has accumulated in a building in sufficient quantities, may present health risks to persons who are exposed to it over time. Levels of radon that exceed federal and state guidelines have been found in buildings in Florida. Additional information regarding radon and radon testing may be obtained from the county health department.

General Terms: This Agreement is made in, and shall be governed solely by the laws of, the State of Florida and Florida Statutes. If any section, clause, paragraph or term of this Agreement is held or determined to be void, invalid or unenforceable, for any reason, all other terms, clauses or paragraphs herein shall be severed and remain in force and effect.

Swimming Pool/Spa: Use of the swimming pool is at your own risk. All guests assume the risks of use and waive the right to file suit against the owner or Rental Manager for any loss, damage, injury or liability that should occur, except for the negligence or misconduct of the Rental Manager, the property owner, or pool service company. No diving is allowed. The guest assumes all responsibility for themselves and anyone that they allow to be in the pool area. There is no lifeguard on duty.

Unit assignments: Rental Manager reserves the right to change unit assignments if the unit requested becomes unavailable for reasons not in our control, these include but are not limited to storm damage, fire damage, hurricane damage, management change, flood damage or sale of unit. If a unit change becomes necessary, every attempt will be made to place you in a similar property at no additional charge.

Furnishings: Rental Manager’s vacation rentals are individually and privately owned. Please do not rearrange the furniture in the unit, take any interior decorations outside, move any furnishings or decorative items to another unit.

Property: In the event this property is listed for sale, Rental Manager reserves the right to show it to prospective buyers. Showing appointments will be made 24 hours in advance when possible.

Acknowledgment: I/We understand and accept the terms and conditions on all pages of this Agreement.